Refund policy
Return & Refund Policy
Digital Products
All products sold by Art Galilee Design are digital downloads. No physical items will be shipped.
Because your files are delivered instantly after purchase, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been completed.
Refunds
We cannot offer refunds for:
- Change of mind
- Accidental purchases
- Ordering the wrong item
- Purchasing the same item more than once
- Not reading the product description or sizing information before purchase
- Incompatibility with your printer, software, or device
Please review all product descriptions, preview images, and included file sizes carefully before completing your purchase.
Download Issues
If you experience any problems downloading your files, receive damaged files, or believe you received the wrong files, please contact us at artgalileedesign@gmail.com
We'll work with you as quickly as possible to resolve the issue by providing replacement files or correcting any download problems.
Wrong or Corrupted Files
If the files you receive are incorrect or corrupted, please contact us within 14 days of purchase. Once we verify the issue, we'll send you the correct files at no additional cost.
Contact Us
If you have any questions about your order or need assistance with your download, please contact us at:
We're always happy to help.